Technical Support One Pagers

A collection of concise information on topics ranging from configuring hardware peripherals - terminals, modems, tape drives - to troubleshooting slow or malfunctioning systems .Select the topic by clicking on the link.  

Multiuser DOS GOLD Support Summaries

1. Remote access configuration
2. The DOS Shuffle (backup by going to DOS)
3. Windows 3.1 configuration

Modem Configuration Summaries

1. Common AT Commands
2. BOCA 14400 V.42Bis
3. Cardinal 9600 BPD V.42Bis
4. Cardinal 28.8 BPD V.34Bis
5. Everex 24E (EV 945 W/MNP 4)
6. GVC 14400
7. Intel 9600 EX
8. Multitech V32 9600
9. Multitech ZDX
10. PPI 288 & 144 (MT II)
11. PPI 144 (MT I)
12. Supra 14400
13. ViVa 14.4/Fax & ViVa 9642e
14. USR Sportster
15. USR Sportster Si
16. USR Courier
17. Zoom VFX V.32

CCI Concurrent DOS Support Summaries

1. Remote access configuration
2. Using a port for both dial-in and dial-out
3. The DOS Shuffle (backup by going to DOS)
4. Scheduling Tape Backups
5. Tape Drive Considerations
6. Memory Conflicts & Feature 13 adjustments
7. Change floppy size from 5 to 3 or 3 to 5
8. Installing a Mouse
9. Wordperfect 6.x Installation Tips (w or w/o security)
10. Use of Carbon Copy 6.
11. Keyboard Out-Of-Sync Checklist
12. System Slowdown Checklist
13. System Lockup Checklist
14. Terminal Lockup Troubleshooting Procedures
15. Boot & Die Testing Procedure
16. Remote Access Via Dialing into an Aux Channel
17. Correcting Fatal 114/231 Error (3.01 & earlier)
18. Function Keys with Med 7 and above

Serial Terminal Configuration

1. Wyse 150
2. TR-170 Setup
3. TR-170 Function key programming to dial a modem
4. Link MC/5
5. IBM 3151
6. Liberty

Novell DR Multiuser DOS Support Summaries

1. How to configure & use Filelink

CCITERM Emulator Support Summaries

1. Troubleshooting CCITERM
2. Using CCITERM to Program a MODEM
3. CCITERM as a Non-Windows 3.X Application
4. CCITERM under Windows 95

Miscellaneous Support Summaries

1. Tested Fax Boards & Fax Modems
2. Virus Detection & Extermination
3. Troubleshooting a Dial-in Modem
4. Choosing Serial Port Handshaking